Frequently Asked Questions

Find answers to common questions about ordering, delivery, and our services

Ordering & EBT

Yes, we proudly accept EBT for all "On-Demand" retail orders through our SmartOnlineOrder integration.

EBT covers the cost of eligible food items. However, per Maryland regulations, delivery fees and tips must be paid with a separate credit or debit card.

Simply select "EBT/SNAP" as your payment method during checkout. You will be prompted to enter your information securely.

Delivery & Location

We primarily serve the Baltimore community, delivering directly from our headquarters at 210 South Central Avenue.

Our "On-Demand" retail deliveries are powered by DoorDash to ensure your meal arrives hot and fresh.

Absolutely! You can choose the "Pickup" option at checkout and visit us at our Baltimore kitchen during business hours.

Nutrition & Compliance

It means our meals meet the strict nutritional and safety standards set by the Code of Maryland Regulations, making them ideal for assisted living and senior care.

Yes. We specialize in low-sodium, diabetic-friendly, and heart-healthy menus tailored to your specific goals.

Every meal is chef-prepared and delivered fresh daily from our professional kitchen.

Facility Contracts

Yes, we offer comprehensive meal service contracts for assisted living facilities, ensuring COMAR-compliant nutrition for all residents.

Contact our team to schedule a consultation. We'll work with you to create a customized meal plan that meets your facility's specific needs and compliance requirements.

Still have questions?

We're here to help! Get in touch with our team.

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